Forklift service management: every job card, free service and due date.
Preventive maintenance scheduled from the delivery or rental start date, job cards with hour meter, parts and photos, and reminders that turn overdue on their own.
| Part | Qty |
|---|---|
| Engine oil filter | 1 |
| Hydraulic oil | 1 |
| Fork chain lubricant | 1 |
Illustration · fictional sample data
What is forklift service management software?
Forklift service management software schedules preventive maintenance, records each service or repair as a job card and warns you before a unit is overdue. Avantix FMS does this for Malaysian forklift dealers, rental companies and MHE service teams: service dates are set from the delivery date or rental start date, job cards keep the hour meter, parts and photos, and reminders move from Upcoming to Due to Overdue on their own.
It also tracks free-of-charge (FOC) service packages sold with a unit.
Job cards
Every service, recorded properly.
A job card gets its JC number and fills in the unit's customer, site, chassis number and current hour meter. The technician adds the rest.
- Service type: Normal Service, Major Service, Repair or Tyre (Tayar)
- Technician, job date, hour meter at service and reported-by
- Parts used with part number, quantity and cost, plus labour notes
- JPG, PNG and PDF attachments; status Pending, In Progress, Completed or Cancelled
| Part | Qty |
|---|---|
| Engine oil filter | 1 |
| Hydraulic oil | 1 |
| Fork chain lubricant | 1 |
Illustration · fictional sample data
Scheduling
Service dates set from real dates.
For a rental unit, the next service is the rental start date plus the interval. For a sold unit, it's the delivery date plus the interval. You pick the interval per unit.
- Interval options such as every 1 or 2 months for diesel and 3 or 4 months for lithium
- Each record keeps service date, next service date and reminder date
- Hour meter and next hour meter are recorded on every service
- Service during rental shows on the rental record too
Illustration · fictional sample data
FOC packages
Free services, counted down.
When a unit is sold with free services, record the package. Each job card marks whether it was FOC All, FOC Part, FOC Labour or charged, and the balance updates itself.
- Packages of 2, 3, 4, 5, 8 or 10 free services, or charges only
- Balance = package total minus services used
- Charged work records the amount in RM
- Rental units don't use FOC packages
| Service | Date base | FOC type |
|---|---|---|
| 1st | Delivery + interval | FOC All |
| 2nd | Previous + interval | FOC Labour |
| 3rd | Next date set | In 11 days |
Reminders
A bell just for the service team.
Service reminders appear seven days before the date, turn to Due today, then Overdue. The Service & Repair bell shows only these, so they don't get lost among rental updates.
- Upcoming, Due today and Overdue, updated automatically
- Click a reminder to open that exact job
- Refreshes every minute; “Mark all read” clears service items only
- Hidden from users without Service & Maintenance access
| B226 | Service reminder | Overdue |
| C038 | Service reminder | Overdue |
| A105 | Service reminder | Due today |
| C031 | Service reminder | Upcoming |
Click any row to open that exact record
Keep exploring
Questions
Straight answers.
Anything else? Ask us on WhatsApp. A person replies.
How often should a forklift be serviced?
Follow the manufacturer's service schedule for each model. A commonly cited guide is a preventive service about every 250 operating hours, or roughly monthly for trucks in heavy use, with daily checks by the operator. In Avantix FMS you set the service interval per unit and record the hour meter on every job card.
Source: Conger Industries — forklift maintenance guide. Always check the manufacturer’s manual first.
Does Avantix FMS schedule services by hour meter?
Service dates are scheduled by month interval, starting from the delivery date or rental start date. The hour meter and the next hour meter are recorded on every service, so technicians can check both.
What is an FOC service package?
An FOC (free-of-charge) package is a number of free services sold with a unit, for example 5 free services. Avantix FMS records the package on the unit, counts each service marked FOC All, FOC Part or FOC Labour, and shows the balance left.
Can technicians attach photos and documents to a job card?
Yes. Job cards accept JPG, PNG and PDF attachments, and the original file name is shown with each attachment.
Can the service team get their own alerts?
Yes. Besides the main notification bell, there is a separate Service & Repair bell that shows only service reminders. It is visible to users with Service & Maintenance access.
Book a demo
Never miss a service date again.
Show us how your service team plans jobs today. We'll show you the same work in Avantix FMS.
What happens next
- You message us. Roughly how many units, and whether you rent, sell, service or all three.
- We book a walkthrough. Bring whoever runs rentals and whoever runs service.
- We show your workflows. Rentals, invoice rows, demos, loans, job cards and reminders.
- You get a quote for your fleet size, users and setup.